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Understanding the Tenant Dashboard

The Tenant Dashboard provides an overview of your tenancy and quick access to commonly used estate features.

Rent Payment Account​

When a Property Manager has configured a default rent collection account for the estate, the account information is displayed in the Rent Payment Account section.

The displayed information can include:

  • Account Name
  • Bank Name
  • Account Number

Use Copy to copy the displayed account number when needed.

See Understanding Rent Payments.

Rent Due​

The dashboard includes a Rent Due area that provides information about your rent payment status.

The dashboard may display the next rent-related information available for your tenancy.

Maintenance​

The Maintenance option provides access to the available request workflow.

Use it when you need to submit a property-related request.

See How to Log a Request.

Estate Chat​

The Estate Chat option provides access to the estate's available chat functionality.

Quick Actions​

The Tenant Dashboard provides quick access to commonly used actions.

These include:

  • New Request
  • Chat
  • Payment History
  • My Agreement

New Request​

Use New Request to begin a property-related request.

Chat​

Use Chat to access the available estate communication feature.

Payment History​

Use Payment History to review your tenancy payment records and receipts.

See How to View Tenancy Payment History.

My Agreement​

Use My Agreement to access your lease agreement.

See How to View Your Lease Agreement.

Security matter​

The dashboard may display an estate Security matter notice.

This area can contain important information or instructions relating to security and access within the estate.

Read these notices carefully when they are displayed.

tip

Check your Tenant Dashboard regularly for rent information, estate notices, requests, payments, and other tenancy-related updates.